Surely you have repeatedly inserted into the IM window short and understandable letter combinations like LOL, RTFM, CU and others. Short and clear. At the same time, the letters have their own abbreviations ASAP, FYI and others, and you know how to use them. In addition, almost every email client attaches RE: or FW: to the subject when replying or forwarding an email. But somehow all this does not help when the mailbox is full of a long list of topics that rarely talk about what should be done with this letter.
I will try to explain the approach that I use when working in large and very large companies with a lot of correspondence activity.
I have almost completely dismissed FW andRE, replacing them with more meaningful abbreviations like:
FYI — for your information (everyone immediately understands that no action is required).
ATN — attention (it is clear that the letter requires special attention and actions).
RESEND — (second Chinese warning. I'm not happy).
TY — thank you (everything is clear, and no response is required either).
There should not be too many such prefixes and they should be easy to read. Using them, I help my colleagues quickly process emails coming from me. I also often start my letters with such prefixes.
I also found useful the idea of foreign colleagues to use EOM (end of message) at the end of the topic, indicating that the body of the letter does not contain important information. I'll try to use it more often.
Let's help others by pointing out meaningful topics and adding prefix markers for quick processing.
